Feature Spotlight #29 - Candi Slobodnik

Candi Slobodnik: A Trailblazer in the Title Industry

Championing Mentorship, Leadership, and Empowerment

In the dynamic world of title insurance, success is often forged through resilience, adaptability, and a commitment to continuous growth. Candi Slobodnik embodies these qualities, bringing 16 years of experience, an impressive breadth of expertise, and a deep passion for mentorship to the industry. As a key figure in title insurance, Candi’s journey reflects a dedication to breaking barriers, empowering women, and elevating the industry as a whole.

A Journey from Claims to Leadership

Candi’s entry into title insurance was serendipitous—one that required a quick Google search before an interview. While working as a contract attorney, a friend informed her of an opening in Omaha’s claims center, and with curiosity as her guide, she stepped into the world of title insurance. From claims to underwriting and now business development, she has intentionally worked across multiple facets of the industry to build a well-rounded perspective. “I want to be in the room where it happens,” she shares, emphasizing her commitment to having a voice in leadership and making an impact for the agencies she serves.

Championing Women in Title

Candi acknowledges the gender gap in leadership positions within the title industry but refuses to let it define her trajectory. Instead, she has embraced her voice, ensuring that she speaks up—not just for herself, but for those who may not feel empowered to do so. “A woman speaking up often carries a different connotation than a man saying the same thing in the same way,” she observes. By standing firm in her convictions, she is paving the way for future generations of women to step confidently into leadership roles.

Building Bridges, Not Rivalries

One of Candi’s biggest lessons for women of title is the importance of collaboration over competition. Early in her career, she believed she had to prove she was better than her female colleagues. Over time, she realized that true success lies in uplifting others. “There’s room for more than one of us at the top,” she states. Encouraging women to support one another, rather than viewing each other as competition, is a principle she champions wholeheartedly.

The Power of Mentorship

Throughout her career, Candi has been fortunate to have strong mentors, including Cheryl Cowherd, who played a pivotal role in shaping her as a young underwriter. Now, she dedicates herself to mentorship, ensuring that the next generation of title professionals is equipped with the knowledge, confidence, and leadership skills they need to thrive. “Passing the torch is my legacy,” she shares. “Mentoring and education have always been my passion, and I hope I’ve helped empower the next generation.”

Confidence, Grit, and the Drive to Keep Going

What keeps Candi moving forward in a demanding industry? A strong foundation in mental health and physical fitness. Recognizing the dangers of burnout, she prioritizes self-care and boundaries. “Just because I can do something doesn’t mean I have to,” she reflects. This philosophy helps her remain at the top of her game, both professionally and personally.

Beyond Title: A Life of Passion and Adventure

Outside of work, Candi is an avid reader, dog lover, and traveler who embraces the mantra, Work hard, play harder. She volunteers as a guardian for an incapacitated ward in Iowa, cherishes her role as an aunt, and once held a college scholarship for playing the tuba. Her passion for music runs deep—so much so that she has the title of a John Mayer song, Love is a Verb, tattooed on her arm, a reminder of the significance of action over words.

Wisdom to Live and Lead By

For Candi, success is about controlling what can be controlled. “A boss once told me, ‘Control the controllable,’ and that’s something I live by.” This mindset keeps her grounded, focused, and ready to tackle challenges head-on.

As she continues to make waves in the title industry, Candi’s ultimate goal remains clear—empowering others, fostering a culture of collaboration, and leaving a lasting legacy of mentorship and education.

“I love seeing a community build each other up rather than compete,” she says. “Helping each other with hurdles and experiences only makes us better as a whole.”

In a world where leadership is often measured by the number of deals closed, Candi Slobodnik redefines success through the lives she impacts, the voices she amplifies, and the future leaders she inspires.

Thank you, Candi for your passion, your heart, and for being an inspiration to all those in Her.Collective!

**Connect with Candi here: Candi.slobodnik@fnf.com I LinkedIn I Facebook I Instagram

Feature Spotlight #28 - NorthStar Title Agency

Today, we are honored to spotlight a unique journey within Her. Collective—the powerhouse team behind Northstar Title Agency in Scottsdale, AZ. Founded and led by five dynamic, experienced, and elegant women of title—CEO DiAnna Jackman, COO Kristin Guadagno, CMO Shannon Johnson, President Christin Mack, and EVP Tiffannie Hobgood—this agency is redefining excellence in the industry. Since opening their doors in the summer of 2024, NorthStar Title has made an undeniable impact, driven by their mission: "Committed to customizing the real estate experience for high-end residential and commercial transactions across the Scottsdale-Phoenix market and beyond." This spotlight is an opportunity to get to know each of these remarkable women individually, gaining insight into their distinctive strengths and vision as they set out to redefine and elevate the entire title closing experience.

DiAnna Jackman: Fearless Leadership in Title

With over 35 years in the title and escrow industry, DiAnna Jackman, CEO of NorthStar Title Agency, has built an impressive career based on determination, leadership, and a relentless drive to succeed.

From her humble beginnings delivering closing packages in Chicago, Illinois, to leading one of the largest title agencies in Maricopa County, and now co-founding NorthStar Title in 2024, her journey is nothing short of inspiring.

A Career That Almost Didn’t Happen

Like many in the industry, DiAnna didn’t plan on working in title insurance. Her start in the business came unexpectedly—when her sister’s friend, a title rep, needed help delivering closing packages. “I was asleep when my sister called, commanding me to get up and help Penny,” she recalls. “I begrudgingly agreed, and 35 years later, here I am.”

That reluctant favor turned into a lifelong passion.  With a remarkable 33-year career in the title industry, she began her journey at Greater Illinois Title before relocating to Scottsdale, Arizona, where she spent the remainder of her distinguished career with Chicago Title Agency.

Breaking Barriers & Fighting for Leadership

DiAnna has experienced firsthand the gender imbalance in upper management. “Our industry is filled with incredibly talented women, yet the top leadership positions have long been dominated by men. Women are the worker bees, while the executive roles are held by men,” she explains.

Rather than accepting the status quo, she fought for her place at the top. “I had to be strong and consistent in asking for what I wanted. My best advice? Don’t wait for opportunities to come to you—make noise, ask for what you want, and don’t stop until you get it.”

Empowering Women in Title

For young women entering the industry, DiAnna’s advice is simple:

• Communicate your career goals. Don’t assume your hard work will be noticed—advocate for yourself.

• Be fearless in your pursuit of happiness. If a company can’t grow with you, find one that will.

• Keep learning and evolving. The most successful professionals never stop growing.

Where She Finds Strength & Inspiration

DiAnna’s biggest inspiration is her mother, Maribeth Black—a single mother of three girls who taught her resilience, independence, and the value of hard work. “My mother always told me that nothing would be handed to me on a silver platter. If I wanted something, I had to have the courage to go after it.”

This mindset has been the driving force behind her unstoppable ambition, and she believes in leading by example. “Being a leader can be draining, but incredibly rewarding. If I ever need a recharge, I spend time with my amazing staff. Their energy reminds me why I do what I do.”

Fueling the Fire: Books, Podcasts & Motivation

DiAnna is a lifelong learner, always seeking inspiration. A few of her favorite resources include, her favorite book: Be Fearless—a book that confirmed her "never stop moving forward" mindset. Her go-to Podcast: Cody Sanchez—“She’s younger than me, but what a spitfire. She inspires my ‘badassedness.’”

Beyond the Boardroom

Although building NorthStar Title Agency is her passion, DiAnna makes time for family, pets, and personal joy. She and her husband, Nate, along with their dog, Lola, and cat, Bentley, spend quality time together in Fountain Hills. “We love talking, going for walks, and we’re big movie buffs.”

And while many in the industry know her as a fierce business leader, they might be surprised to learn that she’s also an incredible singer.

A Legacy of Strength & Success

DiAnna’s philosophy?

“Play golf, not football. Focus on becoming a better version of yourself each year. Don’t waste time trying to beat the competition—just keep improving.”

When asked what she wants her legacy to be, she doesn’t hesitate:

“NorthStar Title Agency.”

Final Thoughts for Women in Title

"I love being part of this amazing community of industry leaders! Keep pushing forward, supporting one another, and never stop striving for greatness."

Kristin Guadagno: Leading with Expertise, Mentorship & Abundance

With 29 years in the title industry, Kristin Guadagno, Chief Operating Officer at NorthStar Title Agency, has navigated nearly every facet of the business—from HR and escrow administration to commercial transactions. Now, as a leader in the Arizona title market, she thrives in complex deal-making, guiding attorneys, lenders, and developers to seamless closings.

From Bartending to Title: An Unexpected Journey

Kristin’s career began unexpectedly. After moving to Las Vegas, she enrolled in bartending school, but quickly realized the industry wasn’t as lucrative as she’d hoped. Seeking stability, she took a temporary HR role at a title company—which turned into a seven-year career before relocating to Arizona.

Finding Mentorship & Breaking Barriers

Facing industry consolidations, Kristin transitioned from HR to escrow operations under the mentorship of Eileen Bechtol. "She taught me why we do what we do and helped me navigate a male-dominated field," Kristin shares. Earning respect, advocating for leadership roles, and proving her expertise became key challenges she overcame with persistence.

Leading with Purpose & Passion

For Kristin, mentorship and empowerment drive her career. “I love seeing complex deals come together, but I’m most passionate about elevating others—mentoring my team, helping clients through challenges, and encouraging women in this industry.” Her leadership philosophy? "Abundance"—there’s more than enough opportunity for everyone."

Advice for Women in Title

🔹 Never stop learning. This industry is constantly evolving, and knowledge is power.

🔹 Say yes to opportunities that stretch you. Growth happens outside your comfort zone.

🔹 Advocate for yourself. Earn your seat at the table with confidence and expertise.

Legacy & Lasting Impact

Kristin’s goal is to be remembered not just for success, but for her impact on others. "I want to inspire women to push boundaries, collaborate, and create lasting change in title." And outside of work? She’s a music lover, a Frank Sinatra fan, and believes in the power of live performances to lift the soul.

Final Words to Women in Title: 

"Keep learning, keep pushing boundaries, and take up space. Collaboration over competition—there’s room for all of us to succeed."

Shannon Johnson: A Fresh Perspective on Leadership in Title

Meet Shannon Johnson, a powerhouse in marketing and relationship-building who has recently stepped into the world of title insurance. With a background in tourism and hospitality, she brings a fresh, strategic perspective to an industry that thrives on trust and service. As the Chief Marketing Officer of NorthStar Title, Shannon is on a mission to redefine branding, client engagement, and leadership in the title space.

From Hospitality to Title: A Journey Fueled by Relationships

Though new to the title industry, Shannon’s experience in sales, marketing, and relationship management made her transition seamless. "My journey in title is just beginning, but I bring a fresh perspective, a strong marketing foundation, and a passion for creating meaningful connections—skills that translate seamlessly into this industry," she shares.

Her entry into title was sparked by her friendships with DiAnna Jackman and Kristin Guadagno. "I’d always hear them talk about the highs and lows of the title industry—whether we were at happy hour or networking around town. Their passion was contagious," Shannon recalls. In a "why not us?" moment, the trio decided to create something truly special, NorthStar Title—a company built on trust, vision, and a people-first approach.

A Vision for Marketing & Growth

At NorthStar Title, Shannon leads brand strategy, market expansion, and client engagement. She is dedicated to positioning the company as a leader in the industry through innovative marketing, digital strategies, and relationship-driven messaging.

"My goal is to ensure that our brand stands out while maintaining our commitment to exceptional service and a people-first culture," she explains.

Breaking Barriers & Redefining Leadership

Stepping into a male-dominated industry came with its challenges, but Shannon embraced them with confidence. "Women often have to work harder to have their voices heard and expertise recognized. But I see these challenges as opportunities to lead, build relationships, and prove the value of strategic marketing in an industry that traditionally focuses on operations." She is proud to be part of a women-owned company that prioritizes support, collaboration, and professional growth, paving the way for future industry leaders.

Words of Wisdom for Women in Title

For women entering the title industry, Shannon’s advice is clear:

🔹"Embrace every opportunity to learn and grow. Never stop asking questions, seeking mentorship, and expanding your knowledge."

🔹"Confidence is key—own your expertise, speak up, and take on leadership roles."

🔹"Surround yourself with people who uplift and support you and always advocate for yourself and your career growth."

The ‘Why’ That Drives Her

For Shannon, success is more than just business—it’s about connection, impact, and empowerment.  "The title industry isn’t just about transactions; it’s about helping people navigate some of the biggest moments in their lives."

"My ‘why’ is about building something bigger than myself—creating opportunities, empowering my team, and shaping a company culture that puts people first."

Leadership, Legacy & Looking Ahead

Shannon’s mentors, including DiAnna Jackman, have shaped her leadership approach. Now, she hopes to pay it forward by mentoring and empowering other women in title.

Her legacy? "I want to be remembered for leadership, integrity, and empowerment—proving that success isn’t just about numbers but about the lives we touch."

Beyond Work: Passions & Fun Facts

Outside of work, travel and family take center stage in Shannon’s life. "Travel pushes me outside my comfort zone and reminds me that growth comes from new experiences," she says.

A passionate gardener, Shannon enjoys the simple joy of nurturing something and watching it thrive—just like the careers she helps cultivate in title. And for fun? First concert: Poison at 10 years old. Favorite concert: Rod Stewart. Favorite podcast? Anything Barstool.

Final Thoughts for Women in Title

"Know that you are powerful, capable, and deserving of every opportunity. Never underestimate your impact—through mentorship, innovation, or simply showing up every day with passion and purpose.

Together, we are breaking barriers, lifting each other up, and proving that leadership isn’t about a title—it’s about character, resilience, and heart. Let’s shape the future of this industry together."

Christin Mack: Bold Leadership & A Vision for Change in Title

With 22 years in the title industry, Christin “Mack” Mack, President of NorthStar Title Agency, has built a career rooted in curiosity, innovation, and an unshakable drive to challenge the status quo. Known for her unique perspective, bold leadership, and unwavering belief in creating better workplace environments, Mack is redefining what it means to be a leader in the title world.

An Unexpected Start in Title

Like many in the industry, Mack didn’t dream of a career in title insurance. In fact, she had no idea what it was when she applied for a receptionist position at a title company while pregnant and in need of better health insurance. “As we all know, this business is like Hotel California—once you check in, you never really leave!” she jokes. Over two decades later, she has worked her way up to President, proving that success in title comes from curiosity, adaptability, and a willingness to take risks.

Breaking Barriers & Leadership Challenges

Mack is a vocal advocate for more female leadership in an industry where women dominate escrow roles but are underrepresented in executive positions. “Things are shifting, but not much,” she observes.

One of the biggest challenges she sees? “Too often, people are promoted into leadership because they’re great at their job—but they’re given no training or support. They’re expected to lead while still producing revenue, which creates resentment and a toxic work environment.” At NorthStar, she’s determined to change that narrative, focusing on

supporting leaders and fostering a culture of empowerment.

Advice for Women in Title

Mack encourages women entering the industry to:

🔹 Choose a company for its culture—a toxic work environment isn’t worth it.

🔹 Be curious. Ask questions. Learn everything.

🔹 Network inside and outside your company.

🔹 Raise your hand for opportunities and get involved in industry organizations.

Fueling Confidence & The Drive to Keep Going

Mack’s stubbornness and determination have helped her navigate challenges. “I spent years proving the nay-sayers wrong, but I’ve also invested heavily in coaching and self-improvement.”

Her WHY? “World domination.” She’s serious. Her mission is to create better workplaces, challenge outdated leadership structures, and prioritize employee well-being—because when people thrive, so do businesses.

The Power of Mindset & Attraction

Every year, Mack picks a word to guide her journey. This year? “Attract.”

"If it’s for me, it will be mine. No begging, no negotiating. It just is, and I’m ready to receive."

Beyond Title: The Goofball, The Nerd & The Creative

Mack is a self-proclaimed goofball with no shame in doing anything for a laugh—like spending hours writing a personalized song full of inside jokes for a friend. She’s also a Dungeons & Dragons enthusiast, playing a High Elf Warlock named Lady Mack Attack with her husband, kids, and friends. And while her first concert was The Beach Boys, her favorite music is anything she can sing along to.

A Legacy of Impact & Unforgettable Energy

Mack wants to be remembered as someone who brought energy, excitement, and unpredictability to the title industry. "You didn’t know what you were going to get, but you were confident it would be great."

Final Words for Women in Title

"Go first. Lead with love. Be curious. Trust the process."

Tiffannie Hobgood: A Magnetic Leader in the Title Industry

With over 30 years in escrow, Tiffannie Hobgood, Executive Vice President of NorthStar Title Agency, has built a career defined by resilience, leadership, and an unwavering commitment to growth. Starting as a front desk receptionist in 1993, she worked her way up through the ranks, proving that dedication and continuous learning open doors in this industry.

An Unexpected Journey into Title

Tiffannie’s career in title began with a chance conversation while working as a courier for a law firm. A secretary mentioned an opening for a receptionist at a title company, and she jumped at the opportunity. She quickly fell in love with escrow, customer service, and the fast-paced nature of the industry.

However, her journey wasn’t without challenges. Hired during a refinance boom, she was laid off six months later. But her work ethic and potential left a lasting impression, and the company called her back as soon as an opportunity opened. That second chance set her on a path to a thriving career in title insurance.

Breaking Barriers & Owning Your Space

Navigating the male-dominated leadership landscape has been one of the greatest challenges in Tiffannie’s career. “The relentless feeling of never being enough weighs heavily. No matter how much you give, there’s always a demand for more, or worse, a push to mold yourself into someone you’re not,” she shares.

Rather than succumbing to outdated leadership styles, she has championed a new approach—one that prioritizes mentorship, empathy, and authenticity. “We must lead with grace and lift others up,” she emphasizes.

Advice for Women in Title

For young women entering the title industry, Tiffannie’s advice is clear:

🔹Find a mentor. Align yourself with someone who resonates with you and is willing to share their wisdom.

🔹 Never stop learning. The moment you think you know everything is the moment you stop growing.

🔹 Lead from any position. Every role has an opportunity for leadership—you never know who’s watching and who you’re inspiring.

🔹 Make people feel valued. Whether it’s answering the phone with a smile or guiding clients through tough deals, small moments leave a lasting impact.

Fueling Confidence & Staying Motivated

Tiffannie’s inner strength comes from her passion for the industry and the people within it. She thrives on mentorship, industry events, and fostering the next generation of title leaders. She believes in the ripple effect of leadership, knowing that every encouraging word and shared piece of knowledge empowers someone else to rise.

Her word of the year? Magnetic.

"I want to attract opportunities, people, and experiences that align with my values and goals. But being 'magnetic' isn’t just about what I bring into my life—it’s about how I make others feel. I want to be a source of light, connection, and inspiration, whether through mentoring, sharing knowledge, or simply showing up as my true, sparkly self."

Beyond the Office

Outside of work, Tiffannie treasures quality time with her husband, Dennis, and their fur babies. She believes in being fully present and recharging through meaningful connections and experiences. A lover of speakeasies, music, and celebration, she embraces life with joy and authenticity.

And a fun fact? She’s an ordained minister! “I even married my great friend Christin to her husband, Rick Mack.”

A Legacy of Connection & Impact

Tiffannie’s ultimate goal is to be remembered as someone who always made others feel like a friend, brought warmth and positivity to every room, and left a little sparkle behind to inspire others. "The greatest success isn’t in what we achieve alone—it’s in the lives we touch along the way."

Her final message to the Women in Title community?

"Stand tall like a Redwood tree. Spread your roots, support others, and grow the next generation of industry leaders. There’s room for all of us to thrive."

Thank you, NorthStar Title Agency for sharing your story with Her.Collective! We are empowered and inspired by your passion, grit, and your drive to elevate the entire experience in title insurance!  You are an inspiration!

**Connect with NorthStar Title here: info@aznorthstar.com I Linkedin I Facebook I Instagram

Feature Spotlight #27 - Kristi Kaufman

Spotlight on Kristi Kaufman: Championing Growth, Leadership, and Legacy in Title Insurance

In the ever-evolving world of title insurance, leadership and innovation are essential. Few embody these qualities as effortlessly as Kristi Kaufman, Director of Professional Development and Client Growth at FNF Family of Companies. With nearly two decades in the industry, Kristi’s journey reflects resilience, mentorship, and a passion for continuous learning.

A Journey Rooted in Adaptability and Grit

Kristi’s career path is a testament to the power of adaptability and perseverance. Though her initial aspirations led her to Manhattan for a career in sales and publishing, fate had other plans. With encouragement from a law school friend and the support of her father, a real estate attorney, Kristi took a bold leap—co-founding a law firm in Boston. Those early days, building a business from the ground up, instilled in her a “founder’s mentality,” a mindset she has carried into every role since.

From her early years as an attorney agent to leadership roles at WFG and now FNF, Kristi has always approached her career with a sense of ownership, striving to foster a culture of growth and development, both for herself and those around her.

A Legacy of Mentorship and Women’s Leadership

One of Kristi’s greatest inspirations was Cindy Mills, a colleague-turned-close friend, whose mentorship played a pivotal role in her professional ascent. Cindy championed Kristi’s advancement into management and remained a steadfast supporter of her growth. In her final years, a remarkable group of women from the title industry—spanning competitors from various underwriters and agencies—seized every chance to create unforgettable memories with Cindy. From Boston to Nashville to Washington, D.C., where they admired the cherry blossoms together, these trips became cherished moments of connection and celebration. Cindy’s impact on Kristi’s career is immeasurable, and she is deeply grateful for the lifelong friendships forged through their shared experiences in this incredible industry.

Kristi recognizes the importance of representation in leadership and advocates for more women to step into executive roles within the title industry. More than ever, she believes that the industry—and the world—needs more leaders who operate from a place of abundance rather than scarcity, uplifting others rather than competing from fear.

Facing Challenges with Purpose and Confidence

Navigating the industry, Kristi has been deliberate in choosing workplaces that align with her values of inclusion and leadership diversity. She encourages women entering the field to seek mentors, allies, and sponsors who will champion their success. Her advice?

“Being clear is being kind, even if it doesn’t always feel nice.”

Kristi’s drive is fueled by an innate curiosity about people—a trait she developed from moving frequently as a child. Having attended 17 different schools before graduating high school, she learned to embrace change, enjoy her own company, and cultivate deep, meaningful connections. However, she also recognizes that her strength is not something she carries alone. “There is almost nothing I do or have done that I feel like I did alone,” she shares. “I have the most incredible family and friends who support me in every area of my life.”

Passion Beyond the Boardroom

Outside of work, Kristi finds joy in curating life’s experiences—through scent, music, and ambiance. Whether it’s listening to Brazilian jazz by the water or reliving the nostalgia of 90s hip-hop, she believes in setting the stage for memorable moments. Her first concert was George Michael, but today, she’s an unapologetic Taylor Swift superfan.

Living with Intention

Kristi’s guiding philosophy is simple yet profound: “If it’s not a yes, it’s a hell no.” She believes in showing up as her whole self in every room she enters, and if that space doesn’t welcome her authenticity, she knows it’s time to move on.

As she approaches her 50th birthday, Kristi reflects on the power of fear and growth. “Saying yes to things that scared me has been my biggest catalyst for personal and professional development,” she shares. “When you take risks, you not only grow, but you allow others the chance to support you.”

A Lasting Impact

Kristi’s ultimate goal is to help others recognize their own strengths and find joy in their work while fostering an industry where success is built on collaboration, integrity, and, of course, a good time. Her message to women in title? “The best opportunities often lie on the other side of fear. Embrace the challenge and never underestimate the power of showing up for yourself and others.”

For her unwavering leadership, advocacy for women, and commitment to lifting others, we are honored to feature Kristi Kaufman in Her - The Title Collective. Thank you, Kristi, for being a powerhouse, mentor, and a true classy Woman of Title!

**Connect with Kristi here: kristi.kaufman@fnf.com I LinkedIn I Facebook I Instagram